~ HELP  US SERVE YOU ~

Help us serve you better by: 

1. Being courteous, polite, and respectful of our employees
2. Respecting the rights of, and provide courtesy towards, other customers
3. Inform us in case of any improvement needed in our services.
4. Helping us recognize our employees by telling us when you have received excellent customer service
5. For catering of events and meetings ensure to communicate details of the venue, time, estimated attendance, and any changes in good time
6. Communicate any allergies or food intolerance clearly when placing an order.

~ Our Customer Service Principles ~

1: DINING  

Our dining solutions are a balance between good health and good taste.

We're flexible and can develop a menu unique to your needs, customized to your team, and delicious all day, every day.   We specialize in business , conferencing, and individuals.   

 

2: A FOCUS ON FOOD 

Any meal, any style, we craft recipes and menus to excite the taste buds and please the palate. 

 

3: CREATIVE CONCEPTS 

Designed to engage customers and spice up their routine, these concepts combine fresh ingredients and skilled chef to bring tantalizing flavour combinations to customers while integrating the health and wellness goals of our clients.

 

4: CATERING  

Exceptional customer experiences extend beyond the canteen; through our customizable catering solutions; designed based on feedback by our customers, chef, canteen manager and executed by our professional staff.  

Our cuisine and service are top-notch, but it's our personnel who set us apart. From creative chefs to the attentive service team, to friendly front-office cashiers, we'll complete your vision for dining operations and focus on the execution of to the very last detail.  Our well-trained staff ensures we deliver an enjoyable & better catering experience for every single visit.    

~ SERVICE DELIVERY ASSURANCE ~

1. Provide efficient service in a timely manner
2. Handle every detail of the menu to your precise specifications
3. Maintain strict confidentiality where needed
4. provide friendly, courteous and efficient customer service at all times
5. Our kitchens operate in compliance with the hotel and restaurants standards
6. The main dishes are made freshly within  the premises daily
7. Our commercial kitchen supply selection is sourced from fully accredited  suppliers 
8. Ingredients used are top quality and fresh 
9. Ethnic dishes are prepared with integrity with key ingredients when available, alternatively, substitutes are used
10. In case any food allergy, our cooking staff will be very pleased to cooperate with you in order to satisfy any particular need you may require.